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Getting employees to follow directions is the single most difficult thing that an employer faces on a daily basis. Following directions is a vital part of the profit chain, and mastering this skill set is the hallmark of any great manager.

Fortunately, this is an easy way to shine if you follow some simple rules.

When giving directions to employees you must always be clear of the expectations. If you are not clear about what you want, then your employees will not be either. Before giving directions, sit down and instruct yourself on what you want. Ask yourself the questions that you are likely to hear from your employees. Once you have a good idea of those questions, answer them.

Always make certain that you have the full attention of your employees when giving directions. Do not attempt to direct employees while they are already busy on a task. Have them stop what they are doing and listen.

Use yourself as the example. If this is a repetitive task such as stocking shelves, take some time to stock the shelves with them and show the way you want it done. There is nothing like a visual, clear demonstration to make your directions clear.

Have your employees either repeat your directions back to you, or perform the task in front of you first. This is very important, because it gives you the opportunity to answer questions and observe. This will give your employees confidence, and increase their productivity.

Never make fun of “silly” questions. What is a dumb question to you may be a serious question to your employee. Take every question at face value, and give an honest and clear answer.

Speak in a firm, clear tone of voice. Do not shout directions or speak in a muffled tone. Some people are not confident enough to ask you to repeat unheard directions. Make certain that you are speaking clearly.

Finally, make certain that you follow up with all directions. Do not wait until the deadline for the directions to come and check on progress. Stop by about a quarter of the way through to see how things are going. Enforcing standards and making yourself available are great ways to inspire confidence in your workers.

Clear and easy directions are very easy to master if you take the time to put yourself in the employee’s place. If you do this, you will have productive, happy employees that understand what you want and how you want it. This is very good for your business.