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How to Criticize Effectively
In the today’s world, criticism is often needed to correct mistakes or behavior. Making that criticism effective is vital to solving the problem. Though criticism is uncomfortable for some people, there are some steps that you can take to make your criticism constructive and helpful.
The first thing that you should do is clearly identify the problem. Many people attempt to criticize before being clear about what the problem is. By isolating the problem, and giving it a fair amount of consideration, then you can give criticism that can be helpful and direct. You do not want to wander in your criticism. Stay on topic.
Another thing to remember is to limit your criticism to one thing at a time. If you have an employee that is making multiple mistakes, focus on the most vital correction and stick to it. Trying to criticize in a broad fashion is both ineffective and demeaning. Only address problems one at a time.
When delivering criticism, always ask their opinion on the matter. By involving them in the process, you encourage and foster an atmosphere of correction and consideration. This is a key element of effective criticism. You do not want the individual to feel as though they are being punished or made fun of. You simply want to correct the problem.
Before approaching anyone to criticize, have a clear idea about what you want to say. Trying to criticize effectively while winging it is a very bad idea. You are likely to say something that you did not mean, or hurt the person’s feelings instead of helping them to move forward past the problem.
Never criticize someone out in the open. There is absolutely no benefit to embarrassing someone, and it will instead only create resentment. Always pull someone off to the side to deliver constructive criticism. This will be appreciated by them, and they will be much more likely to listen.
Effective criticism is always accompanied by positivity. You should always focus on the end result of improving the problem, and how it will help them. Criticism is a tool to use to improve a situation or problem. That is a positive thing to strive for, and should be delivered in a positive way.
Never criticize while angry. Anger distorts the problem and will only foster anger in the person being criticized. Nobody thinks clearly when they are angry, and effective criticism is nearly impossible to do when you are upset. Take time to cool down before trying to criticize.
After delivering clear criticism, always make certain that you discuss possible solutions with them. Pointing out a mistake and then offering no solution is pointless. Always give them a chance to join the discussion, and do not try to talk over them. You should aim to encourage more than criticize to be effective. Point out the problem, why it is a problem, and then move on to the solution.
Once you have discussed solutions, make sure that they understand your suggestions. Often, people are embarrassed while being criticized. This can lead to them not fully understanding the solutions that are given to them. Encourage them to explain the solution to you. This is especially effective when criticizing employees.
Criticism is an uncomfortable necessity at best, and downright frustrating at worst. Some people respond well to criticism while others reject it immediately. If you keep these ideas in mind when delivering criticism, then you will give yourself the best chance of doing so effectively.
